20 Apr Video: How Renewal by Andersen® Keeps Its Promises
Companies who don’t fulfill their promises are the biggest source of complaints in the remodeling industry, as they lead to clients losing their trust and being dissatisfied with contractors in general. In the following video, Renewal by Andersen® President Paul Delahunt talks about how being a window contractor that keeps its promises can make a big difference in earning our clients’ trust.
Clear Communication
Communication is instrumental to the success of every remodeling project, and this is why we make sure that our clients are always on the same page with us at all times during the project. Our expert consultants strive to make every consultation an exchange of ideas, understanding the clients’ wants and needs. This level of communication is maintained through continuous updates, during installation and even after the windows are installed.
Being on Time
One of the signs of a true professional is punctuality. We know how valuable our clients’ time is, which is why we make it a point to be on time for everything: our consultations, manufacturing, delivery and on installation day itself. Being a full service window company gives us better control over our processes: in addition to having our own manufacturing facility, we also have our own means to transport the replacement window units, and our own team of installers: no subcontractors whatsoever. This is your assurance that your new windows will be installed on time.
Skilled Installers Deliver on Our Promises
The quality of installation is critical to the performance and longevity of every replacement window we install. After all, no matter how well-built the replacement windows are – and we offer some of the best replacement windows in the industry – they wouldn’t fulfill our promises if not properly installed. Skilled installers deliver on these promises, which is why every installer in our team undergoes factory training and certification before they get to install their first replacement window. In fact, we are so confident of our installers that our Transferable Limited Warranty includes a two-year workmanship coverage.
If you would like to learn more about our replacement windows and other services, call Renewal by Andersen of Central Florida today at (407) 512-5504 or fill out our contact form to schedule a free in-home consultation. We are located in Orlando, FL, and serve nearby communities.